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When we receive an order, we process and pack it within 48 hours and send it to a distribution center.
This distribution center then selects the quickest shipping method from a list of highly reputable couriers and promptly dispatches the order.
You will receive an update with your tracking code once your order has been dispatched from the distribution center.
You can track you order using our "Track my order" section on our website
All our products are sent within a sealed bag. However, if you require the original packaging or have other wrapping needs, please let us know as we may need to charge an additional fee.
If you have any issues with your delivery, courier or otherwise, please contact us at firstname.lastname@example.org.