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We strive to provide you with an exceptional shopping experience. Our Shipping Policy outlines the delivery terms for our products, ensuring transparency and your satisfaction.

1. Shipping Methods and Delivery Timeframes:

1.1 Global Shipping: We offer worldwide shipping. Orders are processed and dispatched within 2-3 business days. Estimated delivery times range from 7 to 12 business days, depending on location and shipping method.

1.2 Processing Issues: Delays may occur if incorrect shipping information is provided.

2. Shipping Rates and Additional Fees:

2.1 Cost Calculation: Shipping costs are calculated based on weight, dimensions, and destination at checkout.

2.2 Customs and Duties: Be aware that customs duties, taxes, and other fees may apply based on your location. These charges are your responsibility.

3. Delivery Attempts:

3.1 Address Accuracy: Ensure your shipping address is accurate. Our shipping partners will make delivery attempts to the provided address.

3.2 Unsuccessful Delivery: If delivery fails, a notice will be left with options to reschedule or collect the package from a designated location.

4. Order Processing and Potential Delays:

4.1 Handling Delays: Circumstances like high order volumes, customs, or adverse weather may delay shipments. We will keep you informed of any significant delays.

5. International Shipping:

5.1 Customs Information: International shipments may incur additional customs duties and taxes, which are the customer’s responsibility.

6. Order Cancellations and Modifications:

6.1 Changes to Orders: Cancellations or modifications can be made only before the order is shipped. Contact customer-service@targatoys.com for assistance.

7. Lost or Damaged Shipments:

7.1 Reporting Issues: If your package is lost or damaged, contact us immediately at customer-service@targatoys.com. We may request documentation or photos to process claims and resolve issues.

8. Returns and Exchanges:

8.1 Policy Reference: Please see our Return Policy for details on returns and exchanges, available on our website or through our customer support.

9. Contact Us:

9.1 Inquiries: For any questions or additional assistance, reach out to customer-service@targatoys.com. We are committed to responding promptly and helpfully.

10. Policy Updates:

10.1 Revisions: Targa Toys reserves the right to update this Shipping Policy at any time. Regular review of this policy is recommended to stay informed.

 



 

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