We strive to provide you with an exceptional shopping experience. Our Shipping Policy outlines the delivery terms for our products, ensuring transparency and your satisfaction.
1.1 Global Shipping: We offer worldwide shipping. Orders are processed and dispatched within 2-3 business days. Estimated delivery times range from 7 to 12 business days, depending on location and shipping method.
1.2 Processing Issues: Delays may occur if incorrect shipping information is provided.
2.1 Cost Calculation: Shipping costs are calculated based on weight, dimensions, and destination at checkout.
2.2 Customs and Duties: Be aware that customs duties, taxes, and other fees may apply based on your location. These charges are your responsibility.
3.1 Address Accuracy: Ensure your shipping address is accurate. Our shipping partners will make delivery attempts to the provided address.
3.2 Unsuccessful Delivery: If delivery fails, a notice will be left with options to reschedule or collect the package from a designated location.
4.1 Handling Delays: Circumstances like high order volumes, customs, or adverse weather may delay shipments. We will keep you informed of any significant delays.
5.1 Customs Information: International shipments may incur additional customs duties and taxes, which are the customer’s responsibility.
6.1 Changes to Orders: Cancellations or modifications can be made only before the order is shipped. Contact customer-service@targatoys.com for assistance.
7.1 Reporting Issues: If your package is lost or damaged, contact us immediately at customer-service@targatoys.com. We may request documentation or photos to process claims and resolve issues.
8.1 Policy Reference: Please see our Return Policy for details on returns and exchanges, available on our website or through our customer support.
9.1 Inquiries: For any questions or additional assistance, reach out to customer-service@targatoys.com. We are committed to responding promptly and helpfully.
10.1 Revisions: Targa Toys reserves the right to update this Shipping Policy at any time. Regular review of this policy is recommended to stay informed.