Politique d'expédition

We strive to provide you with an exceptional shopping experience. Our Shipping Policy outlines the delivery terms for our products, ensuring transparency and your satisfaction.

1. Shipping Methods and Delivery Timeframes:

1.1 Global Shipping: We offer worldwide shipping. Orders are processed and dispatched within 2-3 business days. Estimated delivery times range from 7 to 12 business days, depending on location and shipping method.

1.2 Processing Issues: Delays may occur if incorrect shipping information is provided.

2. Shipping Rates and Additional Fees:

2.1 Cost Calculation: Shipping costs are calculated based on weight, dimensions, and destination at checkout.

2.2 Customs and Duties: Be aware that customs duties, taxes, and other fees may apply based on your location. These charges are your responsibility.

3. Delivery Attempts:

3.1 Address Accuracy: Ensure your shipping address is accurate. Our shipping partners will make delivery attempts to the provided address.

3.2 Unsuccessful Delivery: If delivery fails, a notice will be left with options to reschedule or collect the package from a designated location.

4. Order Processing and Potential Delays:

4.1 Handling Delays: Circumstances like high order volumes, customs, or adverse weather may delay shipments. We will keep you informed of any significant delays.

5. International Shipping:

5.1 Customs Information: International shipments may incur additional customs duties and taxes, which are the customer’s responsibility.

6. Order Cancellations and Modifications:

6.1 Changes to Orders: Cancellations or modifications can be made only before the order is shipped. Contact customer-service@targatoys.com for assistance.

7. Lost or Damaged Shipments:

7.1 Reporting Issues: If your package is lost or damaged, contact us immediately at customer-service@targatoys.com. We may request documentation or photos to process claims and resolve issues.

8. Returns and Exchanges:

8.1 Policy Reference: Please see our Return Policy for details on returns and exchanges, available on our website or through our customer support.

9. Contact Us:

9.1 Inquiries: For any questions or additional assistance, reach out to customer-service@targatoys.com. We are committed to responding promptly and helpfully.

10. Policy Updates:

10.1 Revisions: Targa Toys reserves the right to update this Shipping Policy at any time. Regular review of this policy is recommended to stay informed.